Aw, poor United Airlines... Boo-f&*^%$#@-hoo...
i was on the merger team for the FIRST attempt to join united with us airways, and i can tell you it was an unmitigated disaster well BEFORE the government declined to give its blessing...
dealing with united's senior management is not something i would wish on my worst enemy... they're predatory, heartless and totally dedicated to their own personal enrichment at the expense of anyone who gets in their way... i doubt seriously if the upper management gang over at us airways is any different... the only force that keeps these crooks in check is their pilots' union, and THAT'S only because the self-centered behavior of pilots is even MORE excessive than that of their management...
no surprise here...
the biggest tragedy here for both airlines is that, as always, whatever negative consequences accrue will fall directly on the shoulders of the employees, the ones least equipped to deal with them, and the ones who must, on a day-to-day basis, deal with people like you and me, the passengers... when you're paying to check that bag and voicing your displeasure to the agent who's collecting your money, remember that the problem doesn't lie with that person...
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dealing with united's senior management is not something i would wish on my worst enemy... they're predatory, heartless and totally dedicated to their own personal enrichment at the expense of anyone who gets in their way... i doubt seriously if the upper management gang over at us airways is any different... the only force that keeps these crooks in check is their pilots' union, and THAT'S only because the self-centered behavior of pilots is even MORE excessive than that of their management...
no surprise here...
Talks between United Airlines and US Airways appear to have fallen apart, marking the second time in a month that United failed to reach a deal with a rival airline and putting the future of industry consolidation in question, people with knowledge of the discussions said Tuesday night.
United’s board, and its chief executive, Glenn F. Tilton, raised questions about the arrangement in the past few days, according to three people who were briefed on the decision making but spoke on condition of anonymity
There has been little to no contact between United Airlines and US Airways in recent days and the internal teams of senior executives at both companies, as well as external bankers and lawyers assigned to the project, have put it on “permanent hold,” one person involved in the talks said. While it remained possible the talks could be revived, people involved in the most recent discussions said they had never advanced to final negotiations.
the biggest tragedy here for both airlines is that, as always, whatever negative consequences accrue will fall directly on the shoulders of the employees, the ones least equipped to deal with them, and the ones who must, on a day-to-day basis, deal with people like you and me, the passengers... when you're paying to check that bag and voicing your displeasure to the agent who's collecting your money, remember that the problem doesn't lie with that person...
Labels: airline consolidation, customer abuse, customer service, merger, U.S. airlines, United Airlines, US Airways
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